Club DNA LTD (trading as Club DNA), located at Wigan Hall, New Market Street, Wigan, WN1 1HH, United Kingdom (company number 13073468), serves as the data controller. The organisation is committed to protecting personal data and respecting privacy.
This policy applies to:
Contact Information
Email: info@club-dna.com
Post: Club DNA Ltd, Wigan Hall, New Market Street, Wigan, WN1 1HH, United Kingdom
Complaints may be filed with the Information Commissioner's Office at ico.org.uk
The organisation reviews this policy regularly. Updates are posted on the website, and users may need to accept changes to continue using the system. Users must inform the company of any changes to their personal data by contacting info@club-dna.com.
The system may contain links to third-party websites with separate privacy policies. The organisation accepts no responsibility for these external policies or data collected through them.
Types of personal data collected:
The organisation does not collect Special Categories of Personal Data (race, ethnicity, religious beliefs, sexual orientation, political opinions, union membership, health information, or biometric data) nor information about criminal convictions.
Users must consent to app installation and personal data processing. Consent can be withdrawn at any time via info@club-dna.com.
Submitted through forms, registration, or correspondence.
Device, content, and usage data collected via cookies and similar technologies.
GPS or other technology determines current location with user consent. Users can disable this in device settings.
Analytics providers, advertising networks, payment services, and publicly available sources like Companies House and social media.
Processing lawfulness:
Marketing communications require opt-in consent. Personal data remains within the UK and is not transferred outside.
| Purpose | Data Types | Legal Basis |
|---|---|---|
| App installation and user registration | Identity, contact, financial, device, location | Consent / contract |
| In-app purchases | Identity, contact, financial, device, marketing, location | Consent / contract |
| Relationship management | Identity, contact, financial, device, marketing, location | Consent / contract / legitimate interests / legal compliance |
| Business administration and security | Identity, contact, device | Legitimate interests |
| Content delivery and analysis | Identity, contact, device, content, profile, usage, marketing, location | Consent / legitimate interests |
All information is stored on secure servers. Users are responsible for password confidentiality. Strict procedures prevent unauthorised access. The organisation handles suspected breaches according to legal requirements.
Personal data is kept no longer than necessary. Basic user information may be retained up to six years for legal compliance. Data may be anonymised for research purposes without further notice. Accounts inactive for 24 months are treated as expired, and personal data may be deleted.
Users may:
These rights can be exercised by contacting info@club-dna.com.
Agreement to processing by accessing/downloading the system or providing clear opt-in. Can be withdrawn anytime.
The organisation's business interest in providing quality service, balanced against user rights.
Processing necessary to fulfil contractual obligations enabling system use.
Processing required by law.
Cookies are small files of letters and numbers stored on your browser or device when agreed.
Required for system operation (login functions).
Track user numbers and movement to improve functionality.
Recognise returning users and personalise content.
Record visits and areas visited.
The organisation does not share cookie-collected information with third parties. Users can disable analytical, functionality, and targeting cookies, though blocking all cookies may prevent system access.